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Category - Marketing

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1
Why You Need A Marketing Plan
2
Product Features and Benefits, and Customer Needs
3
Your Copy Writing Formula
4
How to Win Customers’ Hearts and Minds!
5
Set The Right Price

Why You Need A Marketing Plan

I’m really excited about the SMART Marketing Plan program I’m launching here.

In the series of videos I’m releasing over these weeks I’m dealing with different aspects of my SMART Marketing Plan system.

This week I’m going to talk to you about why you need a marketing plan. Without one, all you are doing is stabbing in the dark – you are going tactical firing off wide shotgun blasts and hoping to hit something. A Marketing Plan gives you focus so that you strategically create a campaign to target only your ideal customers, and entice them with messages appropriate to whether they are ready to buy, or just interested.

In this video, learn about focusing on what you sell, focusing on who you want to sell to, and considering the right marketing messages for your marketing activities.

The SMART Marketing online video training and virtual workshop program is based on the SMART Marketing system that I created by synthesising all the learning and practical experience I gained from 35 years of consulting to entrepreneurs and small businesses all over the world. I have used it, hundreds of my clients have used it over the years, to great effect. I have written a book about the system called “SMART Marketing – 7 Easy Steps for More Sales” available from Amazon, and it is based on 7 easy steps that anyone can follow.

The SMART Marketing online video training and virtual workshop program takes it to the next level! I have designed it so that you can work through each of the 7 steps and take immediate action between training modules. It is created as if I were facilitating a workshop for you one on one, going through each step with you in workshops (I call them funshops!) and completing worksheets as we progress. I really urge you to find out more by clicking here, AND getting free bonuses just for registering your interest!

Product Features and Benefits, and Customer Needs

My book “SMART Marketing – 7 Steps To More Sales” has been on sale on Amazon and elsewhere for a year now. I have also created a 5 week online training and virtual workshop program called “SMART Marketing Planning”, and to celebrate I’m going to take the next few weeks to talk about aspects of marketing your products and services.

In this first video, I’m talking about your product’s or service’s features and benefits, and your customer’s needs.

This is the key to marketing and is a cornerstone of my SMART Marketing Plan system. Too often we read or see or hear people talking about the features of their products. Features are what your product or service is made of or the way it is designed, while benefits are the way those features benefit the customer.

Remember people don’t buy features – they are interested by benefits, and they only buy if those benefits meet their needs.

I created the SMART Marketing Plan system by synthesising my 35 years of learning and practical experience spent consulting to entrepreneurs and small businesses in the UK, the US, Asia and Australia. Why read hundreds of books and try hundreds of ideas to see if they work when I have done it for you?

I wrote about the SMART Marketing system in my book “SMART Marketing – 7 Easy Steps to More Sales” that is available from Amazon now. The SMART Marketing system is based on taking 7 easy steps to create a strategic and highly focused marketing campaign to hit your target market – rather than a wild tactical shotgun blast of marketing activity in the hope you might interest someone passing by!

The online program I created is:-

  • an online video training and virtual workshop program, so easy to follow and practical;

  • designed to be taken over 5 weeks during which you learn about each step and take the week to take immediate action;

  • set out like a workshop – I stand in front of you and walk you through the workshops and worksheets to create results as if we were talking one on one;

  • with your individual password, available to you forever so you can go back to it at anytime;

  • and very affordable for the long term value that you will get.

Click here to get more details and register your interest – AND get free mini-training freebies in the meantime while you consider your options!

 

Your Copy Writing Formula

At some stage in your business you will need to write copy, or at least review copy written for you.

You may be starting a blog, or writing an ad for print or online publication. Here I have three copy-writing formulae that I use personally and I’m releasing them to your use and care!

The first formula is what I use to write marketing copy – a brochure or website About Page, or an ad or opt-in page. It’s the “F.A.B” Formula or Features, Advantages, Benefits.

This formula highlights one of the single most useful marketing truths – if you are marketing something, you have to answer the reader’s question “what’s in it for me?” Using this formula, your copy is focused on talking about the benefits, not the features.

Spend no more than 10% of the copy telling them what the features are. Just tell them what they get. For example if you are writing about your coaching for weight loss services, tell them that you meet them for an hour every week and they get an online personal log that they can log on to.

Then spend half the remaining copy talking about the advantages they get from the product – why it is actually useful. In the weight-loss coach’s example, tell them that the hourly meeting gives them discipline and structures their personal choices as well as plenty of information about exercise and healthy eating. Tell them that the log provides them with control over their own lives, but in a way that can be remotely supported by you.

Finally spend the rest of the copy telling them about the benefits, what it means as an outcome for them. In the weight-loss coaching example tell them about the expected weight loss, the health gains they will experience, the control and confidence they will gain.

The second copy-writing formula I use is “Before It, After It, Bridging It”, which I use to write books and blogs.

“Before It” is about how things are now, the world as it stands, and it’s not a pretty place. The problems are numerous, the challenges looming. This should be about 20% of the copy.

“After It” is all about how wonderful the world could be after all the problems are fixed. Describe the ideal that could be had, if only the audience used the “It” to change the Before. This should be about 50% of the copy – you need to make them really want this utopia!

“Bridging It” is about how to get from before to after – the method that you will tell them about. In this section you could (depending on the objective of the copy) use the FAB Formula to show them what they get, what it does, and how they’ll benefit. This should take about 30% of the copy to put the idea to bed.

You can actually use this formula in writing presentations and speeches, especially if the objective is to persuade the audience that there is a better way and you know that better way.

The third copy-writing formula is “Problem-Agitate-Solve”.

This is useful for blogs and presentations, and especially social media updates. It whets people’s appetites to know more. In some ways it’s similar to Before It, After It, Bridging It, except that you don’t spend any time describing the after part, you actually make them feel even worse by describing what would happen if the problem persisted.

So using this formula, you write first about the problem that exists or the world as it stands and the issues they face. Make this bleak and realistic, and it should take about 30% of the copy so that they realise how bad it is. Then you write about how bad the problem could become if you do nothing – agitate! You want to make the audience feel even more worried and make them ready to take action. The agitate part should be about 20% of the copy to emphasise the picture worsening from now on if they do nothing.

Finally you solve the problem by showing them what can be done – it is implicit how their new world would improve. This should take the remaining 50% of the copy because you want them to go away with a sense of hope so the picture needs to be really enticing.

Now while we are into formulae, lets’ talk about a formula to check your copy against.

I check my copy against the 4 U’s:-

  • Useful – is what I have written useful to the audience?
  • Urgent – is what I have written portraying a sense of urgency to take action?
  • Unique – is what I have described unique, especially the benefits, or the after, or the suggested solution?
  • Ultra-specific – have I been ultra-specific about the uniqueness?

So there it is, my proven copy-writing formulae and the formula to check that it grabs attention!

Try it out in your next presentation, blog post, opt-in page, advertisement, FaceBook post, Twitter update.

Indeed, it’s all about finding the right formula – if you have the right step by step formula or system you can cut through the daily fog of tasks you have to do in your business. If you want to join all those who have found the systems and easy to follow models, join us now by clicking here!

You can use your new-found copy writing skills in your marketing, and talking about marketing, I am super-excited to tell you that I have created a new marketing training course that I am launching soon.

It’s based on my book “SMART Marketing – 7 Easy Steps to More Sales” available now from Amazon. I created the SMART Marketing system by synthesising my 35 years’ of learning and day to day experience consulting to entrepreneurs and small businesses across 4 continents into a simple to follow and proven process, used by hundreds of my clients.

The course itself is called SMART Marketing Planning, and is an online video training and workshop program:-

  • designed in a workshop format so that I stand in front of you as if we were one to one;
  • takes you through each of the 7 easy steps;
  • uses your knowledge of your own business to complete the proven workflow worksheets that accompany the video training;
  • available online forever so you can go back to it anytime you want;
  • is taken at your own pace;
  • and is totally affordable!

To find out more about the course click on this link to find out more!

How to Win Customers’ Hearts and Minds!

In marketing language, today’s customers are less “sticky”. In everyday tongues this means that today your customers are more choosy and hesitant!

They have access to a heck of a lot more information about your products and services, and those of your competitors. The modern economic situation means they may be more hesitant when they are buying more discretionary stuff – sure they still buy food, but they may have cut back on eating out.

The best businesses have beat this trend by having outstandingly loyal customers. The best businesses have won over their customers’ hearts and minds and have won the psychological trust war. How do you do this too?

Watch this video for the 5 psychological tactics to win your customers’ hearts and minds.

I’ll summarise them for you here:-

  1. Highlight long term value;
  2. Use groupthink;
  3. Focus on suitability not price;
  4. Create a sense of urgency; and
  5. Build the collective experience.

I’d love to hear how you build customer loyalty – click here to post a comment on the 3 top ways you build customer loyalty.

If you’re reading and watching this in one of my social media channels, guess what? You’re missing out on weekly new updates that can grow your business – why not sign up here to get these updates delivered directly to your inbox (and hey, I hate spam so I promise never to sell or give away your information).

I’ve also been getting comments from my social media channels that tell me there are a lot of followers who aren’t in business yet but are thinking of starting their own business – well I have good news for you. I’ve created a new online training course especially for you called “How To Start Your Own Business”. In 5 lessons, you will be taken through how to get yourself personally ready to start a business, how to prove your business concept, how to design every component of your business into a business model that fulfils your dream, how to create your business plan, and finally what to look out for in tax and business registrations, agreements, and how to choose good advisors.

Click here to purchase the course for only $97 AUD!

Set The Right Price

This is probably the question I get asked the most, especially for first time startups: “What should I charge for my service or product?”

Let’s start with the obvious – you should charge a price that makes you a profit or that is a fair reward for your efforts.

Okay, now that’s out of the way, your pricing schedule is an important part of your business, its branding, and your marketing. You can set loss-leader prices, attracting people to your site or store, so that they can then see all the other stuff you offer. You can set premium prices, distinguishing your quality or scarcity from your competition. You can set a price based on your skill – doctors have to attend many, many years of medical school to accumulate skills you and I cannot hope to have. You can set a price based on experience – an experienced plumber can resolve your plumbing problems in half the time and twice as well as one just starting out.

Watch this to learn about the 5 factors that determine how you should be setting your price.

Here they are again:

  1. Supply and demand
  2. The niche
  3. Perceived Value
  4. A high return on the customer’s investment
  5. Customer satisfaction

This is where the fun starts after you’ve watched the video – click here and comment on how you set your price.

I have also prepared an Entrepreneur’s Business Health Checklist for you to check off the 6 key result areas for your business – click here and give me your email to get the download.

Now if you are a budding entrepreneur thinking about starting your own business, I hope reading and watching my blog and video posts are helping. But maybe not! Maybe they are just adding to your overwhelm about “Where do I even start?”

If that’s the case I have created an online training course especially for you. If you are a first time entrepreneur, or you have a great idea for a business, or if you’re working for a corporate but think you can do it better – this is the training course you need.

It’s called “How To Start Your Own Business” and in 5 online video lessons and 10 downloadable worksheets and information sheets, you will be taken through a step by step process to get yourself ready, test your idea in the market, design your business model, plan ahead, and take care of all the little legal and other details before you open your doors. It will clarify everything for you! As an online course you can take it at your own pace, and it is available to you forever for a one time payment.

Click here to get the course for only $97 AUD!

 

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