2018 | Teik Oh

Policies & Procedures: Your Path To A Self-Running Business!

Apr 17 2018

Tell me if these questions sound familiar?

“Hi Boss, I’ve got a customer on the phone and she’s demanding a refund – what do I do?”

“Morning Boss, I’ve entered all the supplier invoices into the computer – what do I do with the copies now?”

“Boss, I ended up with two good candidates after the interviews, which one should I hire?”

If your day is full of micro-decisions and you seem to be supervising everyone and micro-managing all the time; if you have no time to prioritise working on developing your business and instead spend the whole day working in it, then you really need to think about creating your self-running business.

Comment 13

Your Organisation Chart

Apr 10 2018

What is an organisation chart?

Put simply, it is a “tree” diagram of the positions in your business – who they are, what they do and are responsible for, who they report to, and who they supervise.

Notice I said “diagram of positions” not a diagram of people. And when I say “who they are” I did not mean the names of the current incumbent, I mean their position descriptions. This is important as I explain later – an organisation chart is about organising the roles and responsibilities in your business in the most efficient way – not about who does what right now because they are the most experienced or capable.

If you want to operate a business now, or at anytime in the future, where you are not called up[on to micro-manage every decision, to supervise every person and help them make every decision, where people in your business know exactly what to do and who to go to if they need help, then you need two things:-

A very clear vision of what everyone should be striving for; and
An organised team where everyone knows their roles and responsibilities and know what procedures they need to follow in their tasks.

An organisation chart is the start of an organised team.

Comment 13

How To Create A Self-Running Business

Apr 03 2018

Let’s talk about why you started your own business.

I suspect words like “financial freedom” feature a lot as well as the desire to spend more time with your family, being able to travel and see the world, or find that elusive work-life balance. You would think that being your own boss would allow you to organise your time so that you can dial in the right amount of work-life balance wouldn’t you?

Well, how’s that working out for you?

If you are like most small business owners, as you started your business, you would have been caught up in the hundred tiny things you had to work on, especially at the start when resources were too short to hire staff. Then, as the business grew, and you did hire staff, you seem to be spending more and more time “managing” people. As processes became more complicated, the call on your time increased, not decreased. Your new hires had to be shown how to do things, and they couldn’t quite make decisions so you got involved. Then, when things seemd to have settled down somebody resigned and it started all over again!

Do I need to go on?

Comment 13

Mini-Training One Day Business Plan Part 2

Mar 27 2018

This is Part 2 of the free mini-training I am giving you on the One Day Business Plan.

You haven’t watched Part 1? What are you doing?

Get over to teikoh.com right now, watch the video and download the free worksheet and start on the first 2 steps before you read and watch on!

Last week in Part 1 – using the example of a restaurant – I introduced to you the process of starting your business plan from the description of the vision, and then breaking it down into what it means in 6 key characteristics of your vision:

Markets and customers;
Products and services;
Processes and operations;
People and teams;
Infrastructure and equipment; and
Finance and profits.

This week, I will take you through analysing the “goals” you described last week and working out how to get there by formulating strategies and action plans.

Comment 13

Mini-Training One Day Business Plan Part 1

Mar 20 2018

This week I wanted to give you a taste of my new online training course called The One Day Business Plan.

I have filmed a short and summarised version of the process into two parts and this week, in Part 1, I deal with describing your vision as the starting point of business planning, and then breaking it down into the 6 key identifying characteristics of the description.

You can download the free worksheet for Part 1 here and follow the video.

In the video, and below, I’ll be using a restaurant as an example.

Comment 13

Increase your sales through a highly focused marketing plan!

SMART Marketing: In this book, the owners of a small business are led through the SMART Marketing 7 Step Process to produce a marketing plan targeted at their most desirable customers. Any business can use these principles and in 4 to 6 weeks implement a plan to get them through the door! Find out how...

The SMART Marketing Workbook: Companion to “SMART Marketing”, this workbook sets out the SMART Marketing process in 7 workshops for you and your staff to complete questionnaires and templates that at the end, form the marketing plan you need to sell your REAL product to your REAL customer! View now...

Archive - 2018

Get FREE weekly ideas to grow your business

Policies & Procedures: Your Path To A Self-Running Business!

Your Organisation Chart

How To Create A Self-Running Business

Mini-Training One Day Business Plan Part 2

Mini-Training One Day Business Plan Part 1