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Category - Human Resource Management

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1
Starting A Small Business – Hiring Your First Employees
2
Your Employees: Performance Reviews
3
The Right People Make All The Difference
4
How To Turn Around High Employee Turnover
5
Put All Your Employees In Their Places!

Starting A Small Business – Hiring Your First Employees

Welcome to our series on starting your small business.

In the past weeks, we have looked at getting clear why you are starting your business, what you need to think about before you start, how you actually start a small business, preparing a feasibility check on your idea, and starting with a written business plan.

This week, we are going to look at hiring your first employees.

It doesn’t matter how big or small your small business is, at some point, probably sooner than you think, you will need to hire employees. They may be full time, part-time or even casual staff, but at some time in the early days of the business, you will realise the need to leverage your time to grow the business. There may be some skills that you do not have or simply more hands that you need.

In this article, we are going to look at some regulatory preparation, how to prepare your business for employees, how to interview them, and how to onboard them into the business.

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Your Employees: Performance Reviews

What is the biggest asset in your business?

Your employees.

Good employees are valuable in any small business. Even if you don’t employ anyone right now, you will. Employees scale your business, doing what you alone cannot do.

Good employees can mean added productivity. They can mean experience. Good employees can help you grow because they become integral to how your business serves customers. Good employees make your business capable of growth because they do more work than you can, and they can be used to supervise and train even more employees as the need to hire continues with growth.

In time, good employees take over management, and you can finally achieve your dream of running your business – without fixing the nuts and bolts every day!

How do you build a team of good employees?

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The Right People Make All The Difference

Whether you’ve only started your small business or have been operating for a while, if you are growth-minded, at some stage you will be thinking about, if not already brought in employees to help you do the work and grow your business.

Sometimes, you strike it lucky and you find people who are the perfect fit.

They work hard, the way you want them to. They are good at whatever you hired them to do. They even get on with you and everyone else in the business, and they get on with the customers.

If you are in that boat, congratulations! All you have to do is make sure they are happy working in your business.

However, most small businesses go through some difficult periods finding the “right” employee or employees. If you’ve ever had the “right” people working for you, then you know that the right people make all the difference.

So, how do you get it right all the time?

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How To Turn Around High Employee Turnover

Employee turnover can be one of the highest costs of any business when you take into account the cost of separation, recruitment, training, loss of knowledge and experience, transitional loss of productivity, and reduced workplace morale.

For a small business, these real and hidden costs can be seriously multiplied. In a small workforce, any small business employer can testify to the fact of how disruptive it can be if a key employee leaves, and it is not false to say that often if they are a popular co-worker, it can lead to further resignations.

In different industries the average “poor” turnover rate can be anything from 13% to 30% – that’s 13 to 30 people out of a hundred who leave your employment every year!

In a small business with a workforce of an average of 9 people, that’s 1 to 3 people leaving the business every year!

On the other hand, a settled workforce brings many benefits including the retention of corporate knowledge – and the fun of going to work!

How do you turn this around?

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Put All Your Employees In Their Places!

You need to put your staff in their place!

No, I don’t mean be a strict disciplinarian and shout at everyone!

That’s not the way to build stability and loyalty – and let’s face it – not the way to build a long-term business!

No, what I mean is that like any group of people, like any team, each person needs to have a role to play.

In order for your team to be productive and effective, everyone knows where they fit into the system, how they work with others, and how they are to be measured in their work.

Small businesses grow organically, so it is not unheard of to find that in small businesses, some of your employees are jack of all trades.

There’s nothing wrong in that, but trust me, in order to grow and scale, you need to identify where everyone sits in the team and what their primary purpose is.

Here’s the disaster that could happen, so read on:

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