Human Resource Management | Teik Oh

Your Employees: Performance Reviews

Jul 27 2021

What is the biggest asset in your business?

Your employees.

Good employees are valuable in any small business. Even if you don’t employ anyone right now, you will. Employees scale your business, doing what you alone cannot do.

Good employees can mean added productivity. They can mean experience. Good employees can help you grow because they become integral to how your business serves customers. Good employees make your business capable of growth because they do more work than you can, and they can be used to supervise and train even more employees as the need to hire continues with growth.

In time, good employees take over management, and you can finally achieve your dream of running your business – without fixing the nuts and bolts every day!

How do you build a team of good employees?

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The Right People Make All The Difference

May 18 2021

Whether you’ve only started your small business or have been operating for a while, if you are growth-minded, at some stage you will be thinking about, if not already brought in employees to help you do the work and grow your business.

Sometimes, you strike it lucky and you find people who are the perfect fit.

They work hard, the way you want them to. They are good at whatever you hired them to do. They even get on with you and everyone else in the business, and they get on with the customers.

If you are in that boat, congratulations! All you have to do is make sure they are happy working in your business.

However, most small businesses go through some difficult periods finding the “right” employee or employees. If you’ve ever had the “right” people working for you, then you know that the right people make all the difference.

So, how do you get it right all the time?

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How To Turn Around High Employee Turnover

Apr 06 2021

Employee turnover can be one of the highest costs of any business when you take into account the cost of separation, recruitment, training, loss of knowledge and experience, transitional loss of productivity, and reduced workplace morale.

For a small business, these real and hidden costs can be seriously multiplied. In a small workforce, any small business employer can testify to the fact of how disruptive it can be if a key employee leaves, and it is not false to say that often if they are a popular co-worker, it can lead to further resignations.

In different industries the average “poor” turnover rate can be anything from 13% to 30% – that’s 13 to 30 people out of a hundred who leave your employment every year!

In a small business with a workforce of an average of 9 people, that’s 1 to 3 people leaving the business every year!

On the other hand, a settled workforce brings many benefits including the retention of corporate knowledge – and the fun of going to work!

How do you turn this around?

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Put All Your Employees In Their Places!

Feb 16 2021

You need to put your staff in their place!

No, I don’t mean be a strict disciplinarian and shout at everyone!

That’s not the way to build stability and loyalty – and let’s face it – not the way to build a long-term business!

No, what I mean is that like any group of people, like any team, each person needs to have a role to play.

In order for your team to be productive and effective, everyone knows where they fit into the system, how they work with others, and how they are to be measured in their work.

Small businesses grow organically, so it is not unheard of to find that in small businesses, some of your employees are jack of all trades.

There’s nothing wrong in that, but trust me, in order to grow and scale, you need to identify where everyone sits in the team and what their primary purpose is.

Here’s the disaster that could happen, so read on:

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Delegate Your Way To Growth

Jan 19 2021

One of the discussions I always have with small business owners is about how “letting go” may actually help them to grow their business.

It is always a difficult discussion because it seems counter-intuitive that you can grow by doing less yourself.

Look, I understand, for someone who has bootstrapped his business as I have, it is hard to reconcile growing your business your way, with getting others to do it for you.

I mean, you’re the one who knows how to do things right, aren’t you? You’re the one who works extra hard when that’s called for. You’re the one who has to figure it out if something goes wrong.

And on top of all that, how can you really trust someone else?

But, I tell them, it’s not a matter of “trust”. You have to create a structure where everybody knows what they are doing and why they are doing it, within a collaborative structure where everyone benefits in some way.

So there is some work involved but it’s worth it because, without the ability to delegate some of your work and responsibility, you cannot grow.

Here’s why:

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Category - Human Resource Management

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Your Employees: Performance Reviews

The Right People Make All The Difference

How To Turn Around High Employee Turnover

Put All Your Employees In Their Places!

Delegate Your Way To Growth