In a small business, the effectiveness of any staff you have is critically important.
Typically, small businesses employ a small number of people before they expand and grow. So in this period, the performance of those people is critical because of the leveraging effect of their impact. In much larger workforces, one slow performer is not as noticeable in the outputs generated.
It makes sense then that a small business should employ effective methods to ensure the best performance from their employees. These include the best recruitment procedures, to ensure that you not only choose people who have the skills you need, but who also fit into the way you do things in your business. These methods also include the preparation of an organisation chart or staff structure system with position descriptions so that everyone knows what their roles and responsibilities are. They also include the need to have a performance review system.