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Category - Business Systems

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1
Starting A Small Business and Making Workflows Automatic
2
Your Employees: Performance Reviews
3
Training Your Employees For Your Absence
4
The Right People Make All The Difference
5
Put All Your Employees In Their Places!

Starting A Small Business and Making Workflows Automatic

Welcome back to our series on Starting a Small Business. If you have missed our earlier blog instalments, you might want to check on these:-

Starting a Small Business – Make Sure You Know Why

Starting a Small Business – What To Think About

Starting a Small Business – How Do I Start?

Starting a Small Business – With A Feasibility Check

Starting a Small Business – With a Plan

Starting a Small Business – Hiring Your First Employees

This week, we are going to look at how you can make some of your important workflows automatic so that you can boost efficiency in your startup.

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Your Employees: Performance Reviews

What is the biggest asset in your business?

Your employees.

Good employees are valuable in any small business. Even if you don’t employ anyone right now, you will. Employees scale your business, doing what you alone cannot do.

Good employees can mean added productivity. They can mean experience. Good employees can help you grow because they become integral to how your business serves customers. Good employees make your business capable of growth because they do more work than you can, and they can be used to supervise and train even more employees as the need to hire continues with growth.

In time, good employees take over management, and you can finally achieve your dream of running your business – without fixing the nuts and bolts every day!

How do you build a team of good employees?

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Training Your Employees For Your Absence

Unless you own and wish to continue to own a micro-business where you work on your own in your profession or trade, it is more than likely that as a small business owner you wish to expand and grow your business to the extent that you will be employing people as you grow.

Most of us who run and operate small businesses wish to grow in size – as our sales and profits grow, by necessity we need to scale and grow our workforce so that we can produce more, or meet more customers or provide more services. We are constrained by the number of productive hours we, or anyone we employ, can spend on producing goods or services. So we employ more people.

Some of the new people we employ may not be directly customer-facing. Indeed we may need more and more “back-room” hours from new people – keeping the books, managing the stores, manufacturing or working behind the scenes.

The question is, how do you introduce more and more people and continue to control and manage the business as more and more people do the things that you used to do?

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The Right People Make All The Difference

Whether you’ve only started your small business or have been operating for a while, if you are growth-minded, at some stage you will be thinking about, if not already brought in employees to help you do the work and grow your business.

Sometimes, you strike it lucky and you find people who are the perfect fit.

They work hard, the way you want them to. They are good at whatever you hired them to do. They even get on with you and everyone else in the business, and they get on with the customers.

If you are in that boat, congratulations! All you have to do is make sure they are happy working in your business.

However, most small businesses go through some difficult periods finding the “right” employee or employees. If you’ve ever had the “right” people working for you, then you know that the right people make all the difference.

So, how do you get it right all the time?

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Put All Your Employees In Their Places!

You need to put your staff in their place!

No, I don’t mean be a strict disciplinarian and shout at everyone!

That’s not the way to build stability and loyalty – and let’s face it – not the way to build a long-term business!

No, what I mean is that like any group of people, like any team, each person needs to have a role to play.

In order for your team to be productive and effective, everyone knows where they fit into the system, how they work with others, and how they are to be measured in their work.

Small businesses grow organically, so it is not unheard of to find that in small businesses, some of your employees are jack of all trades.

There’s nothing wrong in that, but trust me, in order to grow and scale, you need to identify where everyone sits in the team and what their primary purpose is.

Here’s the disaster that could happen, so read on:

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