Business Systems | Teik Oh

Training Your Employees For Your Absence

Jun 08 2021

Unless you own and wish to continue to own a micro-business where you work on your own in your profession or trade, it is more than likely that as a small business owner you wish to expand and grow your business to the extent that you will be employing people as you grow.

Most of us who run and operate small businesses wish to grow in size – as our sales and profits grow, by necessity we need to scale and grow our workforce so that we can produce more, or meet more customers or provide more services. We are constrained by the number of productive hours we, or anyone we employ, can spend on producing goods or services. So we employ more people.

Some of the new people we employ may not be directly customer-facing. Indeed we may need more and more “back-room” hours from new people – keeping the books, managing the stores, manufacturing or working behind the scenes.

The question is, how do you introduce more and more people and continue to control and manage the business as more and more people do the things that you used to do?

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The Right People Make All The Difference

May 18 2021

Whether you’ve only started your small business or have been operating for a while, if you are growth-minded, at some stage you will be thinking about, if not already brought in employees to help you do the work and grow your business.

Sometimes, you strike it lucky and you find people who are the perfect fit.

They work hard, the way you want them to. They are good at whatever you hired them to do. They even get on with you and everyone else in the business, and they get on with the customers.

If you are in that boat, congratulations! All you have to do is make sure they are happy working in your business.

However, most small businesses go through some difficult periods finding the “right” employee or employees. If you’ve ever had the “right” people working for you, then you know that the right people make all the difference.

So, how do you get it right all the time?

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Put All Your Employees In Their Places!

Feb 16 2021

You need to put your staff in their place!

No, I don’t mean be a strict disciplinarian and shout at everyone!

That’s not the way to build stability and loyalty – and let’s face it – not the way to build a long-term business!

No, what I mean is that like any group of people, like any team, each person needs to have a role to play.

In order for your team to be productive and effective, everyone knows where they fit into the system, how they work with others, and how they are to be measured in their work.

Small businesses grow organically, so it is not unheard of to find that in small businesses, some of your employees are jack of all trades.

There’s nothing wrong in that, but trust me, in order to grow and scale, you need to identify where everyone sits in the team and what their primary purpose is.

Here’s the disaster that could happen, so read on:

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Delegate Your Way To Growth

Jan 19 2021

One of the discussions I always have with small business owners is about how “letting go” may actually help them to grow their business.

It is always a difficult discussion because it seems counter-intuitive that you can grow by doing less yourself.

Look, I understand, for someone who has bootstrapped his business as I have, it is hard to reconcile growing your business your way, with getting others to do it for you.

I mean, you’re the one who knows how to do things right, aren’t you? You’re the one who works extra hard when that’s called for. You’re the one who has to figure it out if something goes wrong.

And on top of all that, how can you really trust someone else?

But, I tell them, it’s not a matter of “trust”. You have to create a structure where everybody knows what they are doing and why they are doing it, within a collaborative structure where everyone benefits in some way.

So there is some work involved but it’s worth it because, without the ability to delegate some of your work and responsibility, you cannot grow.

Here’s why:

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Clean Up Your Business While You’re Quiet

Jan 05 2021

OK, so it’s early January; you’re still full from the celebratory food and drink, and you may not have opened your business in the New Year yet.

Even when you open this or next week, maybe because of the usual holiday period and a little virus it will be a bit quiet in these first few weeks.

Well, instead of doing nothing, how about taking advantage of this and cleaning up some things in and around your business? Now is a great time to tidy up inefficiencies, catch up on some administration, finish those new ideas you have, and make plans for the future.

Here are some of the things you can do around and in your business when it’s quiet.

First, you can sit quietly over the next couple of days and prepare your business plan for the coming year.

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Category - Business Systems

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Training Your Employees For Your Absence

The Right People Make All The Difference

Put All Your Employees In Their Places!

Delegate Your Way To Growth

Clean Up Your Business While You’re Quiet