7 Steps to develop a high-performing Team in your Business
Teamwork is essential in any business, no matter how big or small.
Even if your team were only two people, teamwork is important in co-ordinating your roles, ensuring you support each other in multi-disciplinary skills, and operating at an optimal level.
Teamwork is not just about being friendly with your co-workers, it is a very disciplined approach to working effectively together. Businesses need to develop real teamwork in a disciplined and structured way.
From my experience businesses, and especially small businesses, can best work on their staff to create a high-performance team by following the 7 steps of the “PERFORM” model. It is a simple set of steps where you work in a disciplined way on each of the characteristics of a high-performing team, layering one characteristic on another and building up optimum performance.
Watch this video and you will learn about the 7 Steps to Develop Teamwork in your Business and how to implement these 7 steps, no matter what size business you have.
How To Build Innovation Into Your Business
I have facilitated many strategic and business plans, and read many more, where either embedded in vision and mission statements or spelt out in goals and objectives, is the desire to “be an innovative company”.
Know your REAL Product
In order to market your product or service effectively, you need to understand what is your real product.
Your product or service is not a list of features. I have heard so often people describing their product or service to me as a whole bunch of features:-
“It’s made of the hardiest materials”
“The design of the micro-circuits came from Germany”
“Our accountants prepare your tax return using their skill”
“The contracts our lawyers draw up include all the legal requirements”.
Features don’t sell products. Customers don’t look for features, they look for the benefits your product provides them and that meets their needs. No one needs “hardy materials” or small German circuits or a skillfully prepared tax return, or even a contract that contains everything it should. People buy something that “lasts forever”, a device that’s small, a tax refund, legal peace of mind.
This video below provides the how and why of getting to know your real product.
Does my business need a Board of Directors?
Larger companies have Boards of Directors to provide governance over the company. The question is, does your small or micro-business need a Board?
Boards of Directors have different roles from company management. Directors provide a layer of governance while management provide the leadership over the operations of the company. Directors provide strategic oversight not operational management. Directors set the company’s strategic goals, vision and direction, its limitations of purpose, and the accountability frameworks, and assess management’s performance in following strategy and accountability. Management on the other hand oversee the day to day operations and allocates resources in the pursuit of strategy.
Clearly larger corporations need this distinct role, especially if they report to shareholders who do not have a working knowledge of the day to day operations of the company. In this way Boards provide transparency for stakeholders.
On the other hand, in a small business that is owner-operated, the manager is usually the owner, and they may also be nominally “on the Board” if the small business is incorporated. Other micro-businesses may not even be incorporated and may only have family members as employees. Do these businesses need a Board? Read More
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