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Category - Organisation Chart

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1
Growing Your Business By Employing With Intent
2
Growing Your Business By Growing Your Employees
3
Your Employees: Performance Reviews
4
Training Your Employees For Your Absence
5
Put All Your Employees In Their Places!

Growing Your Business By Employing With Intent

Last fortnight, we dealt with how to grow your business by making sure that your employees grow with you – by providing them with a clear Position Description that detailed their goals, objectives and responsibilities, and performance measures, and by ensuring that you implement a consistent feedback system to review their performance.

This fortnight, we are going to look at how to employ people with intent. That is, knowing exactly who you need to employ, what their roles are and how these people will populate your complete business structure.

This means designing what your business will look like, from the beginning, and in doing this, knowing what your organisational structure will look like when your business structure is complete.

To do this, we are going to look at designing your Organisation Chart.

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Growing Your Business By Growing Your Employees

Typically, small businesses employ a small number of people before they expand and grow.

As small businesses grow, the way they develop and grow their people will help them grow their business as well. So, the performance of those people in the early years is fundamental to the performance of the business as it grows.

Therefore your small business should attempt to ensure the best performance from your employees, and systems to help them grow and develop along with your business.

The best way of developing your employees is to implement an effective review system where they are shown what their key performance indicators are, where they can be given clear targets to achieve, and where positive but honest feedback can be given both ways so that they are helped to develop and that they provide feedback to you on how you can best use them in your business.

In order to implement an effective staff performance review system, you first need to have something against which to measure. Read More

Your Employees: Performance Reviews

What is the biggest asset in your business?

Your employees.

Good employees are valuable in any small business. Even if you don’t employ anyone right now, you will. Employees scale your business, doing what you alone cannot do.

Good employees can mean added productivity. They can mean experience. Good employees can help you grow because they become integral to how your business serves customers. Good employees make your business capable of growth because they do more work than you can, and they can be used to supervise and train even more employees as the need to hire continues with growth.

In time, good employees take over management, and you can finally achieve your dream of running your business – without fixing the nuts and bolts every day!

How do you build a team of good employees?

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Training Your Employees For Your Absence

Unless you own and wish to continue to own a micro-business where you work on your own in your profession or trade, it is more than likely that as a small business owner you wish to expand and grow your business to the extent that you will be employing people as you grow.

Most of us who run and operate small businesses wish to grow in size – as our sales and profits grow, by necessity we need to scale and grow our workforce so that we can produce more, or meet more customers or provide more services. We are constrained by the number of productive hours we, or anyone we employ, can spend on producing goods or services. So we employ more people.

Some of the new people we employ may not be directly customer-facing. Indeed we may need more and more “back-room” hours from new people – keeping the books, managing the stores, manufacturing or working behind the scenes.

The question is, how do you introduce more and more people and continue to control and manage the business as more and more people do the things that you used to do?

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Put All Your Employees In Their Places!

You need to put your staff in their place!

No, I don’t mean be a strict disciplinarian and shout at everyone!

That’s not the way to build stability and loyalty – and let’s face it – not the way to build a long-term business!

No, what I mean is that like any group of people, like any team, each person needs to have a role to play.

In order for your team to be productive and effective, everyone knows where they fit into the system, how they work with others, and how they are to be measured in their work.

Small businesses grow organically, so it is not unheard of to find that in small businesses, some of your employees are jack of all trades.

There’s nothing wrong in that, but trust me, in order to grow and scale, you need to identify where everyone sits in the team and what their primary purpose is.

Here’s the disaster that could happen, so read on:

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