Every business, no matter how small, can only improve with the addition of clear, documented systems.
You may already have some systems in your business – perhaps how to file documents, or what paperwork to fill in, or how to use the computer system. Yet most small businesses grow their systems informally as they themselves grow and unfortunately many such systems are verbally passed on, remain in the mind of the founder, or variations are made by people as time passes.
What this or even worse, no systems end up as is a mess.
Whether you have or don’t have systems does this sound familiar?
- Someone leaves and you have to spend a lot of time training a replacement
- Employees do their jobs, but there’s always a holdup somewhere that has to wait for you to tell them what to do
- Outcomes of work processes are unpredictable or inconsistent, depending on who is working on it
- You can’t really leave your business for a vacation without being tied to email